Contact information

Soft Season is a brand of Astrion, trading as Astrion.

Registered and trading address
Nagercoil, Tamil Nadu, India

Email hello@softseason.store
We reply within 1–2 business days, Monday to Friday

Our pieces are crocheted by hand in Narsapur, Andhra Pradesh, India.

Grievance Officer
the Grievance Officer · hello@softseason.store ·
Appointed under the Consumer Protection (E-Commerce) Rules 2020 and the Digital Personal Data Protection Act 2023. Every grievance is acknowledged within 48 hours and resolved within one month of receipt.

There is no phone queue and no chatbot. Email reaches a person.